Terms and conditions

Our services

1. Introduction

Welcome to Simply Monitor! These Terms & Conditions (“Terms”) govern your use of the Simply Monitor platform (“Service”) provided by Simply Monitor, Inc. (“we”, “us”, “our”). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree, please do not use our Service.

2. Service Description

Simply Monitor provides real-time monitoring, anomaly detection, and analytics for e-commerce websites, helping merchants optimize performance, uptime, and conversion rates.

3. User Accounts

To access the Service, you may need to register an account. You agree to:

  • Provide accurate, complete information

  • Maintain the confidentiality of your login credentials

  • Notify us immediately if you suspect unauthorized use

You are responsible for all activity on your account.

4. Subscriptions and Billing

Access to the Service may require a paid subscription. Pricing, billing periods, and renewal terms are disclosed at the time of subscription. All fees are non-refundable except where required by law.

We reserve the right to modify pricing with advance notice.

5. Acceptable Use

You agree to use the Service only for lawful purposes. You may not:

  • Reverse engineer, decompile, or disassemble the Service

  • Use the Service for any illegal, harmful, or fraudulent activity

  • Attempt to bypass security controls

We reserve the right to suspend or terminate accounts violating these Terms.

6. Data and Privacy

Simply Monitor collects limited site performance data, error logs, and anonymized or pseudonymized user activity to provide the Service. We do not collect or process sensitive personal information or payment card details.

Our data practices comply with GDPR, CCPA/CPRA, and PCI DSS standards. For more details, see our Privacy Policy.

7. Intellectual Property

All rights, titles, and interests in the Service (software, trademarks, branding) are owned by Simply Monitor or our licensors. You may not use our marks without permission.

8. Service Availability

We strive for high service availability but do not guarantee uninterrupted or error-free operation. Scheduled maintenance or unforeseen outages may occur.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Simply Monitor is not liable for any indirect, incidental, consequential, or punitive damages.

  • Our total liability for any claims arising from use of the Service will not exceed the amount paid by you to us in the past 12 months.

10. Indemnification

You agree to indemnify and hold Simply Monitor harmless from any claims, damages, or expenses arising out of your misuse of the Service or violation of these Terms.

11. Modifications

We may update these Terms periodically. We will notify users of major changes. Continued use of the Service after changes means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of [Your Country/State] without regard to conflict of laws principles. All disputes must be resolved in courts located in [Your Location].

13. Contact

If you have questions about these Terms, please contact us at:
📧 legal@simplymonitor.com